DRUMROLL PLEASE …
From: Ooma Customer Care
Date: Jul 24, 2007 1:41 AM
Subject: Greetings from ooma!
To: AndrewHillman
Congratulations on being part of ooma’s White Rabbit program. You’re one of the chosen few who will help us change the game of phone service forever.
Right now, ooma(TM) is only available to White Rabbits - you cannot get it anywhere else, and it’s not for sale. As a White Rabbit, you’ll receive:
* free ooma equipment
* free local and long-distance calling in the US
* free ooma service, including an Instant Second Line(TM) functionality, Broadband Answering Machine(TM) capability, and more
* 3 unique invitations to invite friends and family to become White Rabbits
Keep your eye out for the DHL truck in your neighborhood; it will be stopping by to drop off your starter kit soon.
In the meantime, why not get started and take a look at our support and installation tips (http://whiterabbit.ooma.com/support). Some of the information posted there may affect the way you install your ooma equipment, so we encourage you to read up now so you can hit the ground running the minute your starter kit arrives.
Once you’re all set up, you can start making free domestic long distance calls right away. We’ll need 24-48 hours to configure your landline so that it can support all of ooma’s other features, like the Broadband Answering Machine and the Instant Second Line. Sorry for the slight wait, but trust us, it is worth it.
Keep in mind that if you have DSL, it will not be affected in any way when we configure your line. We will remove Voicemail and Call Waiting if you have them, and add Call Forward Busy, but it’s up to you to contact your phone company and remove your current long distance plan - so you can start paying nothing, courtesy of ooma.
We don’t expect you to encounter any issues with your equipment, but if you do please contact us right away. If you have any questions or find something is missing from your starter kit, please contact us at http://whiterabbit.ooma.com/support. There you will also find insider tips, tales and tricks of the trade.
Don’t be shy about contacting us; your feedback ensures ooma is the best it can be when it finally becomes available to the public this fall.
Once again, welcome to the White Rabbit Program.
- The ooma Team
P.S. During online registration, you were asked to approve an eLOA (”Electronic Letter of Agency”), so that we could make changes to your phone line. If you chose to decline the eLOA, a member from our support staff will be contacting you soon to follow up.